Garrett Smith Labs

Legal

Terms of Service

Effective September 24, 2026

These terms cover Ask Garrett, the AI local search advisor at garrettsmith.com, including the web chat, email ([email protected]), and the Slack app (the “Service”). The Service is provided by [Company legal name] (“we”, “us”). By using it, you agree to these terms. If you use it for a business, you agree on that business’s behalf.

1. What Ask Garrett is, and isn’t

Ask Garrett is an AI. It works from Garrett Smith’s published playbooks and live search data, but it is not Garrett, and Garrett does not review its answers before you see them.

  • Answers are general guidance about local search, not professional, legal, or financial advice. AI can be wrong, incomplete, or out of date, and live data can have gaps.
  • Nobody can guarantee rankings, reviews, traffic, leads, or that Google will reinstate a profile. We don’t.
  • You decide what to change on your Google Business Profile, website, or anywhere else, and you’re responsible for those changes. Changes to a business name, address, category, or service area can trigger suspension or re-verification; check them before you make them.

2. Free questions and plans

Visitors can ask a few questions free (5 over 30 days per visitor) without signing up. To keep going, you choose a plan:

  • Ask Garrett: $19 per month. For owners. Ask here or by email, and Garrett remembers your business between conversations.
  • Ask Garrett for Teams: $299 per month. For teams, multi-location brands, and agencies. Garrett joins your Slack like a new hire.

Plans include up to 300 questions a month per account as fair use. If you need more, email [email protected]. Features marked “coming soon” aren’t part of your plan until they launch.

3. Billing, renewal, and cancellation

  • Plans are subscriptions billed monthly in advance through Stripe, and they renew automatically until you cancel.
  • Cancel any time from Billing on the site (or email [email protected]). You keep access until the end of the period you’ve paid for, and you won’t be charged again.
  • Payments are non-refundable, including for partial months, except where the law requires otherwise. If something went wrong, email us and we’ll look at it.
  • If a payment fails, we may pause or end access after Stripe’s retries. We may change prices with at least 30 days’ notice by email; the new price applies from your next billing period after that.
  • Prices don’t include taxes, which may be added where required.

4. Your account

Your account is your email address. Sign-in links, the member cookie, and Slack install links are for you (or, on Teams, your workspace). Don’t share them. You must be at least 18 and able to form a binding contract. Tell us right away if you think someone else is using your account.

5. Acceptable use

Don’t use the Service to:

  • break the law, or Google’s or any platform’s rules (for example fake listings, fake reviews, or keyword-stuffed names);
  • harass anyone, or research someone else’s business in order to harm it;
  • get around the free-question limit or fair-use cap, resell access, or share one plan across unrelated businesses;
  • scrape, overload, reverse engineer, or try to extract the system prompts or playbooks behind the Service;
  • send us anything you don’t have the right to share, such as passwords or other people’s private data.

We may limit, suspend, or end access for anyone who does.

6. Your content

You own what you send us: questions, emails, Slack messages, and details about your business. You give us permission to use it to run the Service for you, including sending it to the providers listed in our Privacy Policy. You own the answers you receive and can use them however you like. We don’t sell your content.

7. Our content and third-party services

The Service, its design, and its prompts belong to us. Garrett’s Local SEO Skills playbooks are separately open source under their own license. The Service relies on third parties, including Anthropic (the AI model), Local SEO Data (live search data), Stripe, Resend, and Slack. Their services have their own terms, and search results and third-party data are outside our control.

8. Changes and availability

We’re improving the Service constantly and may change or discontinue features. We don’t promise it will always be available or error-free. If we shut it down, we’ll give at least 30 days’ notice and stop billing.

9. Disclaimers

The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement.

10. Limitation of liability

To the fullest extent the law allows, we aren’t liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, rankings, or data, or for suspended or lost listings. Our total liability for any claim about the Service is limited to the amount you paid us in the three months before the claim, or $100 if you haven’t paid anything.

11. Indemnity

If someone brings a claim against us because of how you used the Service or something you sent us, you’ll cover our reasonable costs of dealing with it.

12. Ending these terms

You can stop using the Service and cancel at any time. We can end your access if you break these terms. Sections 6 through 11 and 13 survive.

13. Law and disputes

These terms are governed by the laws of [State], without regard to conflict-of-law rules. Disputes go to the state or federal courts located in [State], and you and we consent to their jurisdiction. Before filing anything, email [email protected] and give us 30 days to try to sort it out.

14. Changes to these terms

We may update these terms. If a change is material, we’ll email members at least 14 days before it takes effect. Continuing to use the Service after that means you accept the new terms.

15. Contact

Questions about these terms: [email protected].